3 Important Policies
| We have three policies in our practice that we feel important to share
with our patients. We have found that, by putting them in writing,
a deeper commitment is held by both patients and staff. The policies
may be very different from policies in other offices you have been
to so we ask that you carefully read them. If we are to continue
to have a bond of trust between patient and Doctor/Staff, then the
policies must be understood and followed by both patient and Doctor/Staff. |
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COMMITMENT TO TREATMENT POLICY We believe that all treatment begun should be completed. Incomplete treatment leads to problems, complications, misunderstandings, and further disease. This policy states that all agreed treatment plans, once they are started, will be completed. COMMITMENT TO APPOINTMENT POLICY We reserve time for each patient in our practice and rarely do we ever keep our patients waiting. An appointment written in our schedule with your name on it is a bond of trust that we will be here to serve you and you will be here for that appointment. Therefore our office policy in this regard is firm and inflexible. You must be present for all scheduled appointments. We do not allow cancellations or short-notice changes. We do not accept recorded messages as appointment cancellations or changes. We do charge a fee for no shows and short-notice cancellations. For repeated failures, you may also find that we will not make available appointment time that is not going to be honored. COMMITMENT TO FINANCIAL AGREEMENT We believe we have a responsibility to use our best professional care, skill, and judgment in planning and delivering your dental treatment. Your payment will reimburse us for our services. We will explain all fees to you in advance of treatment and expect you to fulfill your financial commitment to our office promptly and completely. THANK YOU FOR UNDERSTANDING OUR IMPORTANT POLICIES. Please let us know if you have any questions or concerns. |
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